Refund policy
Returns and Exchanges
Because all items are made to order and personalized, I'm unable to accept returns or exchanges unless there's a defect or error on my end.
Damaged or Incorrect Items
If something arrives damaged or incorrect, please contact me within 7 days of delivery with a photo and I'll make it right — a replacement or refund, no questions asked.
Email hknepp@halscreativecorner.com for help with your order.